Linz / Austria

Electronic signature at the point of sale of Oberösterreichische Volkskreditbank

VKB customers can now also sign electronically when making deposits and withdrawals.

In the first phase, electronic signatures were introduced as standard for use cases at the transaction counters in order to further optimize branch processes with the help of automated and electronic processes.

The first phase includes a web-based on-premises architecture and the use of signature tablets.

Uncomplicated project with rapid transition from pilot to live operation

Due to the high number of transactions, the excellent cost-benefit ratio was already apparent in the upstream business case analysis.

After analyzing the existing processes and systems at the transaction desk, high-volume use cases were identified that were to be made available in the first phase. After a problem-free pilot operation, the solution has now been taken into live operation.


About Volkskreditbank AG

Success and growth for small and medium-sized businesses and private individuals as well as sustainability in the regional economic cycle by financing companies and dream homes from customers' savings deposits - that is VKB's business model.

With this, 150 years after its foundation, it is leaving its Upper Austrian borders behind and expanding to Vienna and Salzburg with a new external image. With almost 600 employees and 29 branches, it offers medium-sized private, private banking and corporate customers professional advice at eye level. The regional bank was founded in 1873 as a cooperative and is now run as a public limited company. The sole shareholder is Volkskredit Verwaltungsgenossenschaft, which has several thousand members.