Basellandschaftliche Kantonalbank AG, Liestal / Schweiz

Electronic signature at Basellandschaftliche Kantonalbank

At Basellandschaftliche Kantonalbank, too, customers can now sign electronically when making deposits and withdrawals.

In the first phase, electronic signatures were also introduced as standard for use cases at the transaction counters of the Basellandschaftliche Kantonalbank branches in order to further optimize branch processes with the help of automated and electronic processes.

The first phase involves a purely client-based architecture and the use of signature tablets.

Uncomplicated project with rapid transition from pilot to live operation

Due to the high number of transactions, the excellent cost-benefit ratio was already apparent in the upstream business case analysis.

After analyzing the existing processes and systems at the transaction desk, high-volume use cases such as "cash payment" and "safe visits" were identified, which were to be made available in the first phase. Following a smooth pilot operation, the solution has now been rolled out across Switzerland.